Privacy Policy

Our website address is https://ALTARED.org. ALTARED is a church located in Franklin, TN.

Contact details: name, email address, phone number, and mailing address.

Donation and payment details: these are processed securely by our payment processor and never stored as plain card or bank data on our servers.

Information you provide through forms, sign-ups, member profiles, or linked social media accounts.

Ministry and community information: small-group participation, event RSVPs, volunteer interests, course progress, rank or membership standing, and any pastoral notes you choose to share.

Technical data: cookies, IP addresses, browser type, device information, and basic usage events needed for security and reliability.

To send opted-in communications such as email, SMS, and mail.

To process donations, tithes, and offerings.

To operate the community — authenticate you, display your content to the members you intend, deliver notifications, and support features you use.

To coordinate ministry: small groups, events, volunteer teams, courses, and member care.

To improve our website and services.

To comply with legal or security obligations, and to moderate — investigate reports, enforce our standards, and protect members from abuse.

Visitor comments may be checked by spam-detection services.

If you upload media such as photos or videos, be aware that the file may include embedded location or other metadata. We do not publish your precise location; location is shown only at the level you choose to display.

Cookies may store login information, display settings, and form details for convenience. You can manage or clear cookies through your browser settings.

Request an export of the personal data we hold about you.

Request deletion of your personal data, unless we are legally required to retain it.

Opt out of communications at any time via unsubscribe links or by contacting us.

Edit or remove most profile information and content yourself from your settings and profile pages.

We do not sell or rent your personal information.

We only share data with service providers necessary to operate the site, deliver communications, and process donations. Current categories include hosting and database services, authentication, email delivery, and payment processing. Each provider processes data on our behalf under appropriate security obligations and may not use it for its own purposes.

We retain donor and subscriber records as long as necessary for church and administrative purposes.

We retain your account and content while your account is active. You may request deletion at any time; we remove your profile and personal content within 30 days except where retention is legally required. Backups age out on their normal cycle.

Comments and related metadata may be retained indefinitely for spam prevention and moderation.

We use industry-standard protections including encrypted connections, row-level access controls, private file storage, and authenticated access for member-only content. Passwords and payment details are never stored in plain text.

We use third parties for hosting, database and file storage, authentication, email delivery, and payment processing for giving. They process data on our behalf under their own security obligations and may not use it for their own purposes.

ALTARED is not intended for children under 13, and we do not knowingly collect information from them. If you believe a child has created an account, contact us and we will remove it.

Most content is visible only to signed-in, approved members. Private prayer requests, direct messages, and private group content are limited further to the intended recipients.

Staff with administrator or moderator roles may access reported content in order to moderate it.

Prayer requests and pastoral communications are treated with care. Private requests are shared only with the pastors, staff, or ministry leaders you intend them to reach.

Our site may link to external resources, partner sites, or social platforms. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy as our services or legal obligations change. The updated date will be shown at the top of the page, and significant changes will be communicated to members.